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Warranty Registration & Satisfaction Survey
Flooring America would like to take this opportunity to Thank you in advance for taking the 5 minutes or less required to complete our Warranty Registration and Star Service Customer Satisfaction survey. As a token of our appreciation, please print the coupon for a Free bottle of Floor Cleaner presented to you after your information is submitted and recieved.
 
Warranty Information...
* = Required
  
Your First Name: A value is required.*
Your Last Name: A value is required.*
Your Address (1): A value is required.*
Your Address (2):
Your City: A value is required.*
Your State: Please select an item.*
Your Zip: A value is required.Invalid format.*
Your Phone: A value is required.Invalid format.*
Your Email: A value is required.Invalid format.*
 
Invoice Number: A value is required.*
Purchase Date: A value is required.Invalid format.*
Sales Person Name: A value is required.*
Product Installed:
Please select the product installed.
Area of home purchased product installed:
Please select where the product was installed.
Other:
 
Survey...
* = Required  
Store Number/Location Please select a store.*
Store Experience  
Clean, attractive, easy-to-shop Please select a rating.*
Prompt and friendly greeting Please select a rating.*
Products easy to find & compare Please select a rating.*
Well lit & comfortable Please select a rating.*
Sales Person Experience
Name:
 A Name is required.*
Understood and met your flooring needs? Please select a rating.*
Professional, knowledgeable and courteous? Please select a rating.*
Answered your questions regarding product information? Please select a rating.*
Explained Instalation and service processes? Please select a rating.*
Followed up with you after the sale? Please select an item.*
Followed up with you after installation? Please select an item.*
Installer #1 Experience
Name:
 A Name is required.*
Type of installation? Please select a rating.*
Reviewed installation before beginning? Please select a rating.*
Professionalism & courtesy? Please select a rating.*
Vacuumed and/or cleaned site? Please select a rating.*
Walkthrough after installation? Please select a rating.*
Installer #2 Experience
Name:
Type of installation?
Reviewed installation before beginning?
Professionalism & courtesy?
Vacuumed and/or cleaned site?
Walkthrough after installation?.
Installer #3 Experience
Name:
Type of installation?
Reviewed installation before beginning?
Professionalism & courtesy?
Vacuumed and/or cleaned site?
Walkthrough after installation?
Overall Installation & Service Experience  
Was your installation scheduled in a timely manner? Please select an item.*
Did your installation occur within the specified timeframe? Please select an item.*
Please rate your overall service, installation & experience Please select a rating.*
Overall Satisfaction  
Would you shop at our store again? Please select a rating.*
Would you recommend us to a friend? Please select a rating.*
Comments or Suggestions:  
How many other companies did you shop for flooring? Please select a rating.*
How long ago did you last purchase flooring? Please select a rating.*
What prompted you to select our company? Please select a rating.*